1. Company Information

Design Broker
Owner: Nina Iorg
Website: designbrokerai.com
Contact: contact@designbroker.co

2. Information We Collect

We may collect several types of information when you use the Design Broker platform.

Personal Information

When you create an account, subscribe to a membership, or contact us, we may collect:

• name
• email address
• billing address
• phone number (if provided)
• payment details necessary for billing

Payment information is processed through secure third-party payment processors such as Stripe or PayPal and is not stored directly by Design Broker.

Account Information

When you create an account, we may store:

• login credentials
• membership plan details
• subscription status
• account preferences

Uploaded Content

Users may upload images of their spaces to use Design Broker’s AI-powered visualization tools.

These images are processed in order to generate conceptual design renderings.

By uploading content, you confirm that:

• you own the rights to the images, or
• you have permission to upload them.

Design Broker is not responsible for content uploaded by users.

Usage Data

We may automatically collect information about how you interact with the platform, including:

• IP address
• device type
• browser type
• operating system
• pages visited
• time spent on pages
• interactions with platform features

This information helps us improve performance, security, and user experience.

3. How We Use Your Information

We use the information we collect to:

• provide access to the Design Broker platform
• process membership subscriptions and payments
• generate AI design visualizations
• manage user accounts and subscriptions
• respond to customer support inquiries
• send service updates and account notifications
• improve the platform, tools, and features
• prevent fraud, misuse, or unauthorized access

We may occasionally send emails related to:

• platform updates
• new features
• product announcements
• educational resources

Users may unsubscribe from marketing emails at any time.

4. Cookies and Tracking Technologies

Design Broker may use cookies and similar technologies to:

• remember user preferences
• keep users logged in
• analyze website traffic
• improve functionality and performance

You may disable cookies through your browser settings, though some platform features may not function properly without them.

5. Third-Party Services

Design Broker may use trusted third-party providers to operate the platform, including:

• payment processors
• cloud hosting providers
• analytics tools
• customer support software
• security monitoring services

These service providers may process limited information on our behalf solely to help deliver the platform and services.

6. Trade Vendors and Product Links

Design Broker may display:

• product recommendations
• trade vendor products
• furniture or décor suggestions

If you choose to purchase products through external vendors or retailers, those purchases are governed by the vendor’s own policies, terms, and privacy practices.

Design Broker is not responsible for:

• product availability
• vendor pricing
• delivery timelines
• vendor customer service

7. Affiliate Links and Commissions

Some product links displayed on the Design Broker website, platform, emails, or social media may be affiliate links. If you click on an affiliate link and make a purchase, Design Broker may earn a commission at no additional cost to you. These commissions help support the development, maintenance, and improvement of the Design Broker platform. Product recommendations are based on design concepts and platform visualizations, but users are never required to purchase any recommended products.

8. Data Security

Design Broker takes reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee complete security. Users are responsible for maintaining the confidentiality of their login credentials.

9. Data Retention

We retain personal information for as long as necessary to:

• provide the Design Broker platform and services
• maintain membership records
• comply with legal obligations
• resolve disputes and enforce agreements

Users may request account deletion by contacting us.

10. Children's Privacy

Design Broker services are intended for individuals 18 years of age or older.We do not knowingly collect personal information from children under 18. If we discover that a minor has submitted personal information, we will promptly delete it.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

• request access to personal data we hold about you
• request corrections to inaccurate information
• request deletion of your personal data
• withdraw consent for certain uses of your data

To exercise any of these rights, please contact us using the information below.

12. Third-Party Websites

Our platform may contain links to external websites, retailers, or vendor platforms.Design Broker does not control and is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

Design Broker may update this Privacy Policy periodically to reflect changes in the platform, services, or legal requirements. Updated policies will be posted on this page with a revised Last Updated date. Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact: Design Broker
Email: contact@designbroker.co
Website: designbrokerai.com